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TOOLS & RESOURCES

Sometimes it's easier to do it yourself.

We are CX Collective, a team of CX enthusiasts dedicated to supporting fellow CX professionals. Our goal is to provide valuable resources that can assist you in enhancing your customer experience, even if a specific project may not align perfectly.

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Planning
Solutions for Start-ups and Scale-Ups

Take the guesswork out of Customer Service costs with CX Plan


Get the essential data you need, from headcount estimates to cost forecasts, to make informed decisions for your company. Say goodbye to the hassle of figuring out how many employees to hire and when. 

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Strategy
Solutions for Start-Ups

If you'veasked yourself, "where do I begin?" when creating a strategy for CX, here's your answer. It takes about 10 minutes, but you'll be able to get a starting point for how to begin approaching your ideal customer experence.

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